Ed the service rep did a great job and went the extra mile. However, the general service isn't the same as it used to be. Meaning they would check the entire car and bring it to my attention any potential problems beyond what was asked to check at the appointment. They don't do that anymore.

I have been doing business with Connell Chevrolet since the 1990s. I have been extremely pleased when buying a new car and with every service appointment. I restored my 1981 Corvette and worked closely with the service department. The vehicle ended up being a better car after restoration than it was when new.

Philly, Eli and the rest of the staff made my service experience at Connell Chevrolet easy from start to finish. They were friendly, professional, and kept me informed throughout the process, which I really appreciated. It's refreshing to work with a team that communicates well, follows through, and genuinely treats you like a person instead of just another service ticket. Great customer service can make all the difference, and Philly, Eli and the crew definitely delivered. Thank you for taking such good care of my vehicle, coordinating transportation while my vehicle was being serviced and making the whole experience stress-free. I'll absolutely be back and I wholeheartedly recommend asking for Philly and the service team at Connell Chevrolet in Costa Mesa, California; if you need service for your GM vehicle! Thank you for keeping true customer service alive and well!

Friendly and efficient. Diagnosed the problem and had car fixed in one day. Would go back again.

Excellent 5 star car purchasing experience ever! James was absolutely phenomenal with his salesmanship. He does not employ high pressure sales tactics. Rather, he focuses on the customer wants/needs with his humanistic approach. Chris was an absolute technical genius and worked with me on the technical features of the car. I will be purchasing from them again! Well done Gentleman!

Mike Burroughs always makes us feel like a valued costumer! We get friendly and professional assistance every time. We have many Chevrolet vehicles and have an awesome person like Mike makes all the difference because he makes sure we and our vehicles are taken care of. We appreciate great service and because of Mike take all our vehicles to your dealership.

Great service from Michael and crew, parts have the answers, nice sales staff and great products

Service department waiting room was clean, WiFi works well. Service Reps are friendly and helpful.

Awesome service department, Ed was amazing in helping us with our Tahoe. He went above and beyond what he could have done. We thank you so much Ed. Everyone there was helpful getting our vehicle serviced. Will definitely be doing our regular maintenance there.

Jason was very helpful and his team of Krystal and Austin made sure we left satisfied.

The dealership is incredibly friendly and efficient. I had the pleasure of meeting Christ, the best salesperson I’ve ever encountered. If you’re looking to purchase a vehicle, I highly recommend working with him.

I brought my truck in today for what was scheduled as an oil change and inspection. At drop-off, I was quoted $120 for the service and signed documentation reflecting that amount. However, when I returned to pick up my vehicle, the total had increased to $241.00 without any prior notification, explanation, or authorization for the additional charges. I was not contacted to approve any price increase, nor was I informed that the cost would differ from the original signed estimate. This lack of communication is extremely concerning. This visit is directly related to the L87 6.2L engine recall. As part of the recall remedy, my vehicle underwent the required test procedure in October 2025 and passed. At that time, the oil was changed from 0W-20 to 0W-40, and a new oil cap was installed per GM’s corrective action. Over this past weekend, I received a low oil notification. As a result, I scheduled an appointment with the same dealership that performed the recall service in October for an oil change and inspection related to that recall. Given that this issue stems from a known manufacturing defect and GM’s prescribed remedy, I am struggling to understand why I am now responsible for significantly higher oil change costs as a downstream consequence of that recall repair. It does not seem reasonable that the consumer should absorb additional ongoing expenses tied directly to a manufacturing defect and its associated corrective action. Their explanation was: "We didn't know when you dropped your vehicle off what type of oil it was going to need." Yet they use an ERP/Service writing program that literally shows me on the print out what oil my truck uses, and my entire service history on one page. This was a bold faced lie. I also just had it in last for the engine recall and also mentioned this when the advisor took my keys. Just lack of decency. This particular dealership has been a sore spot for my Silverado and I.

The scheduled maintenance by Connell Chevrolet was excellent, easy and finished when estimated. Thank you to the Service Department.

I just wanted to share my experience at Connell Chevrolet because it truly exceeded my expectations! I recently purchased a brand new Chevy Trax 2RS — black on black with the red leather interior — and I absolutely LOVE it. The car is sporty, sleek, and exactly what I was looking for. But what really made the experience stand out was the team. Austin took great care of me from the start. He was knowledgeable, patient, and made the process feel easy and comfortable — no pressure at all. When I moved into finance with Isis, everything was just as smooth. It was straightforward, transparent, and truly a no-haggle process, which I really appreciated. The entire transaction was seamless from beginning to end. I actually drove all the way down from Whittier, and it was 100% worth the trip. If you’re looking to buy a new or used vehicle, I highly recommend Connell Chevrolet. Great people, great service, and a great overall experience!

Great service by the Techs and Mike has excellent customer service. I always leave satisfied with a well oiled machine.